Health Care industry is completely influenced with the social media. It uses the platform of social media to share its information
Influence of Social Media |
Since
past some years, social media has become the need of the society. The world
seem totally influenced with the social media. It has been researched that
about 60% people use internet for their health related issues. Meanwhile, only
15% people use social media to discuss share or may be to get known about their
health related issues. Somehow social media has influenced the health care
industry. The world health organizations are properly using the social media
sites for their businesses. They are sharing information regarding health
issues to their followers.
Positive Impact of Social Media
Just
like the other industries, social media also has an impact on the health care
industry. Consumers can share information with health care professionals and
with other consumers with the help of social media. Health care consumers can
easily communicate with the help of social networking sites, blogs,
communities, forum and etc.
It
has been observed that everyone has access to the social media now a day. Even
a busiest person can access and use social media like health care professional.
So it’s a good option to use social media for perfect business. Providers,
consumers all have best opportunity to get updated about the recent
developments in health care industry. Professionals can interact with other in
the health care industry and can share the ideas and information.
We
can say that the relationship is updated between patients and care takers by
using social media.
Issues with the Social Media
No
doubt, social media has provided that platform to health care industry and community
to interconnect and interact. But somehow it also has brought several risks
also.
Healthcare
providers are concerned with the information is being provided on social media
if it is credible. Sharing information on social media is easiest and fastest
way to communicate with the targeted audience. But moderation of health care
related content is very important so that rumors and other useless information
could be drive out as early as possible.
Ethical issues of health care organizations with social media
The
growth of social media is increasing day by day. Social networking sites are
increasingly used to spread the related information among health care patients
and professionals. But somehow it also creates ethical issues on the postings
of health care information. It depends if the information is public or private.
It’s not a big issues, definitely dependent on the provider of information,
must be resolved as the personal information is involved in it.
Authority of Health care
Information
It
is a duty of health care professionals to be careful about the confidentiality
and safety of the information of patients. Health care providers
are also responsible for the privacy laws of company so that the risk of
sharing information with the huge audience could be minimized.
Use of Social Media by health care industries
The
health care organizations, doctors, physicians and clinicians can get benefits
from the social media. Social media can be used for community engagement
activities like customer services, fund raising, and customer support,
provision of information and news, education of patients and advertising of new
services etc. for health care organizations.
Physicians can get benefits from
social media
Apart
from the benefits of social media, getting health care organization, physicians
also can get benefits from social media. They can read articles on online
communities, they can listen to experts and discuss their problems they are
facing during practices, and they can also research new medical techniques and
developments and can easily get connected with their colleagues anytime to
discuss the issues of their patients.
Patient’s Benefits
Patients
also get benefits from the social media through education related to their
needs, obtaining their demanded information, can perform research also, they
can set their goals to achieve and can receive support from their friends on
social media. By using social media, patients can achieve their targeted result
for health care industries. They also can get awareness regarding their health
issues.
Would be interesting to see the negative side effects as well to see how it all balances out!
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